When will I be charged for my coffee subscription?
Subscriptions are processed on the 1st of each month for both monthly and biweekly subscription options. Once you subscribe, you will not be charged until the first day of the upcoming month.
Can I change my coffee flavor?
Yes. You can change switch your flavor, frequency and bag size at anytime during your subscription through your account page.
When will I receive my coffee?
Your coffee will be made available for pick up / shipped by the 1st and 15th of each month depending on the Frequency you have chosen. If you choose the Store Pickup option, you will receive an email once your coffee is ready at the store. Home Delivery takes about 3 days via USPS Priority mail.
Can I receive more than one flavor on each shipment.?
Yes, this would be handled through the ‘Special Request’ field on the coffee subscription setup form. For example, if you wanted 1 Pound of coffee split into a half pound of Columbian Supremo and a half pound of Hazelnut, you could simply say exactly how you want it split up and we’ll make sure it gets done.
What portion of my coffee subscription is donated to my selected cause?
The amount of your subscription donated to your selected cause is dependent on the plan you choose. Donation amounts range anywhere from $2.25 – $17.85 per month depending on the total price of the chosen plan.
How do I cancel?
If you decide to cancel, you can do so at anytime via your account on sendmesomejoe.com under the Subscriptions tab.